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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paris Lee

Paris Lee

March 17, 2025

5  out of  5
rating by Paris Lee
"Yolanda is a ray of sunshine. I have had a policy with Steve about 20 years. Of all the years. Yolanda is pleasant and professional with every call. Excellent customer service. I recommend and giving 5 Starts!!!!!"
We responded:
"Hi Paris - Thanks for writing such a nice review. Agreen Yolanda is wonderful. - Steve"
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Li-Mei Mack-SBC

March 14, 2025

5  out of  5
rating by Li-Mei Mack-SBC
"Been with Steve’s office for like 30yrs. Have home and auto coverage. Team members in his office have always been helpful and friendly. I think someone live always picks up which is nice these days. I just bought a new car. Took just a few emails and one quick phone call to get it added, and digital card I could send to the dealer. Super efficient. The Yolanda!"
We responded:
"Hi Li-Mei - Thanks for taking the time to write such a nice review. Glad Yolanda is taking great care of you. And thanks for being a part of our office for so many years. - Steve"
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fschnider

March 13, 2025

5  out of  5
rating by fschnider
"Steve Bauer - State Farm in Berkeley has been my insurance agent for thirty years and their service has always been flawless. I currently carry multiple policies (homeowner's, autos, umbrella and renter's - for my kids.) Claims are always paid promptly, with maximum efficiency and no hassles. A special shout out to his claims rep, Yolanda, who is fantastic at her job. Five stars."
We responded:
"Hi Fred - Hope you are doing great. Thanks for the review and for being part of our office all these year. Glad Yolanda was able to help you out with your claim. Let us know if we can ever help you with anything. - Steve"
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Dee Dee Lozier

February 5, 2025

5  out of  5
rating by Dee Dee Lozier
"I have been a customer of Steve Bauer's agency for over 45 years. Everyone in the office has always been very helpful. Steve has been especially helpful this past year when I have called him for advice and help. I Highly recommend Steve and his office."
We responded:
"Hi Dee Dee - Thanks for such a nice review. Always great to hear from you. - Steve"
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Kwokfan Fan

February 3, 2025

5  out of  5
rating by Kwokfan Fan
"My friend recommended State Farm in Berkeley when I was comparing auto insurance.Yolanda was quick to help and patiently explained the itemized coverages in a new family plan to include my college aged son.She offered a lower quote than my current insurance which I have had since 2006."
We responded:
"Hi Kwokfan - Thanks for contacting our office for insurance and thanks for writing such a nice review. Glad Yolanda helped you get the coverage you were looking for and able to do it at a lower cost. Let us know if we can help you with anything in the future. - Steve"
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Roxy Shipman

January 24, 2025

5  out of  5
rating by Roxy Shipman
"I spoke with Steve's agent, Yolanda Allen-Hill. She was extremely helpful in providing detailed information about the new way many homeowners policies are now written in California. Yolanda is a very knowledgeable agent and so willing to educate clients. She is also a truly kind and friendly person. It was a pleasure speaking with her today!"
We responded:
"Hi Roxy - Thanks for taking the time to write this review. Glad Yolanda is taking good care of you!!! Let us know if you have any questions or if we can help with anything in the future. - Steve"
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Monique Harriel

January 15, 2025

5  out of  5
rating by Monique Harriel
"Great customer service 5 stars ⭐️"
We responded:
"Hi Moniquie - Thanks for posting a review. Hope you are doing great and let us know if you have any questions anytime."
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Leonard Hernandez

January 15, 2025

5  out of  5
rating by Leonard Hernandez
"They have always answered all my questions and concerns. As well as being very friendly with me. Thank you so much Yolanda. We have had policies with them for many years. Also thanks to Jose Luis and to Linda as well."
We responded:
"Hi Leonard - Thanks for taking the time to write a review - glad Yolanda is taking good care of you. Let us know if we can help out with anything in the future. - Steve"
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David Levy

December 15, 2024

5  out of  5
rating by David Levy
"I've been using Steve for my insurance needs for 15 years, so I'm well qualified to have an opinion. I don't think it gets better. Steve and his team provide old school professionalism. Personal, efficient and they've always been available when I had a question. If you want insurance, this is where you want to go."
We responded:
"David - thanks so much for writing a review and one that is so nice. Always great to hear from you."
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T Rachel Slonicki

November 29, 2024

5  out of  5
rating by T Rachel Slonicki
"Yolanda Allen-Hill has been great help to me over the years with insurance and advice for my business."
We responded:
"Thanks for doing this review. Do let us know if we can help with anything anytime."
Profile photo of Alexandra Crisafulli

Alexandra Crisafulli

November 15, 2024

5  out of  5
rating by Alexandra Crisafulli
"State Farm with Steve Bauer and Yolanda Hill is an incredibly helpful and efficient company. They have gone out of their way to assist me during a difficult time for me. I would trust them to the ends of the earth!"
We responded:
"Hi Alexandra - Thanks for writing such a nice review. - Steve"
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Mag Tatum

November 15, 2024

5  out of  5
rating by Mag Tatum
"Yolanda Allen-Hill has provided me and my family with great insurance expertise for over two decades!! Ms. Allen-Hill provides quick service & is very trustworthy!! She took care of all my Home & Auto Insurance needs! She earns 5 stars ⭐⭐⭐⭐⭐ for always being knowledgeable about current insurance products, providing in-depth financial analysis of my monthly insurance billing inquires and is extremely detailed, regarding all immediate questions, especially during critical emergency claims. She is always very honest about potential outcomes and works closely with claims specialist and insurance underwriters. Thank you, Yolanda Allen-Hill, for being the BEST, STATE FARM® INSURANCE AGENT for my family! When they say Jack from State Farm is here, I always say Yolanda from State Farm is Always HERE!"
We responded:
"Thank you so much for taking the time to write this review. Yolanda does an amazing job here and am glad she has been taking such good care of you!!!! - Steve"
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Sid Cowles

November 8, 2024

5  out of  5
rating by Sid Cowles
"i've been dealing with steve and yolanda for almost 30 years. i have never had a complaint with the team. claims have aleays been processed quickly and to my satisfaction. i gladly recommend this agency."
We responded:
"Hi Sid Thanks for such a nice review and for being part of our office for so many years. - Steve"
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Thomas Michahelles

November 6, 2024

5  out of  5
rating by Thomas Michahelles
"extremely reliable, very fair, very knowleageable, a delight to work with, thank you!"
We responded:
"Hi Thomas, always good talking to you all these years glad we are taking care of you! Look forward to talking to you in the future. - Steve"
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Jessica Harvill

October 29, 2024

5  out of  5
rating by Jessica Harvill
"Steve and his whole office (Linda and Yolanda!) have been extremely helpful to me in the two years I've been their customer. They have been super responsive to my questions and they helped me navigate a tricky non-renewal. Highly recommend this team."
We responded:
"Hi Jessica - Thanks so much for taking the time to write a review. Keep those questions coming. Hope you are doing great ! ! ! - Steve"
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Richelle Scales

October 25, 2024

5  out of  5
rating by Richelle Scales
"Linda was so helpful and provided awesome options for coverage, and was able to address all of my questions. She really put me at ease in opening a new policy. Thank you, State Farm!"
We responded:
"Hi Richelle - Glad Linda is taking good care of you. Thanks for taking the time to write this review. Let us know if we can help you with anything anytime. - Steve"
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Cooper Kallevig

October 21, 2024

5  out of  5
rating by Cooper Kallevig
"Yolanda went above and beyond Helping us with a difficult hit-and-run case. As well as another not at fault accident. All within six months!! Crazy. But it’s all sorted now and we have the car back. Thank you for your excellent customer service Yolanda.!!!"
We responded:
"Hi Cooper - Glad Yolanda is taking good care of you, sorry all that has been going on. Thanks for taking the time to write this review. - Steve"
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Brooks Boyd

October 15, 2024

5  out of  5
rating by Brooks Boyd
"Yolanda stuck with me in a documentation negotiation with a lender. She was patient and helpful and supportive. The best!"
We responded:
"Glad Yolanda is taking care of you. Thanks so much for this review. - Steve"
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Deanna Ewers

October 10, 2024

5  out of  5
rating by Deanna Ewers
"I really love the speed at which this office responds. I also really appreciate that they are friendly, super communicative and truly helpful. Thanks!"
We responded:
"Hi Deanna - Thanks for writing this review. Always great to hear from you. - Steve"
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Whitney Mathews

October 2, 2024

5  out of  5
rating by Whitney Mathews
"Steve and Yolanda are very helpful, and always respond extremely quickly with any questions I have or extra requests. 5/5 stars, thank you!"
We responded:
"Hi Whitney - Thanks so much for taking the time to write this review and for being part of our office. - Steve"
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Dorian Balch

October 2, 2024

5  out of  5
rating by Dorian Balch
"I’ve been with this office for more than 20 years, and Yolanda has been amazing to work with that entire time. New vehicles, dealing with accidents, getting me paperwork on short notice because I’m too disorganized- she’s been a huge help with all of it. Can’t recommend highly enough."
We responded:
"Hi Dorian - Thanks for such a nice review. Yolanda does a great job helping people. Let us know if you ever need anything. - Steve"
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Asti Davis

September 27, 2024

1  out of  5
rating by Asti Davis
"-1 star.. this company is a joke. My wheels/tires were stolen... COST $2,485 TO REPLACE STATE FARM IS PAYING $368 OF THAT! SO I HAVE TO COME OUT OF POCKET $2,117 AND PAY MY monthly BILL FOR THEM TO COVER ME??? WHAT A JOKE GO WITH TRIPLE A OR ANYONE ELSE!"
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Scott Straus

September 24, 2024

5  out of  5
rating by Scott Straus
"Yolanda is outstanding: efficient, helpful, knowledgeable, and empathic."
We responded:
"Hi Scott - Glad Yolanda is taking good care of you. Thanks for the review. - Steve"
Profile photo of Yvonne Vandenberg

Yvonne Vandenberg

September 24, 2024

5  out of  5
rating by Yvonne Vandenberg
"Yolanda Allen-Hill went above and beyond with my State Farm insurance letter request, thank you Yolanda!!"
We responded:
"Hi Yvonne - Thanks for taking the time to write this review. - Steve"
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dansneet

September 10, 2024

5  out of  5
rating by dansneet
"Amazing service! I've been with Steve and his team for almost 30 years. Yolanda Allen-Hill has got to be one of the most helpful, kind, and patient agents out there. Never overselling services, just great, honest service and wonderful guidance. Any time I've ever called the office, someone is always there to pick up and happy to help. Such a terrific agency."
We responded:
"Thank you so much for such a kind review. Thank you for being part of our office for so many years. - Steve"