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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gary Bement

July 25, 2024

5  out of  5 rating by Gary Bement
"I was a bit "cross" when I called earlier today because I THOUGHT I did not receive the refund on my CA auto insurance that was due to me after I purchased auto insurance in AZ. Yolanda Hill was, none the less, very helpful and polite when dealing with an annoyed customer. She did the research, called me back and gave the date and amount of the refund check. I was embarrassed to discover that the check was, indeed cashed and deposited to my account. Heads up to Yolanda for defusing the situation and getting the issue resolved."
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Connie Darden

July 25, 2024

5  out of  5 rating by Connie Darden
"State Farm has been an asset with all my insurance needs 4 over 25 years. I can depend on them when ever needed. My agent Youlanda is a god send,always ready 2 help with a smile. Thanks so much 4 ur service"
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Jason Wallace

July 17, 2024

5  out of  5 rating by Jason Wallace
"Always friendly and helpful, rain or shine."
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Christina Zirker

June 25, 2024

5  out of  5 rating by Christina Zirker
"I have had Steve Bauer's State Farm practice for auto and home insurance for decades, and find this branch to be excellent. One of the aspects of this office that I appreciate the most is the staff, especially Yolanda who I've known the longest, who has gone above and beyond to be responsive to and prioritize my requests when they are time sensitive. Thank you, Yolanda, Linda and Steve!"
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Hebing Wang

June 23, 2024

5  out of  5 rating by Hebing Wang
"Steve and his team are definitely my favorite insurance agents I've ever had the pleasure to work with. For the past 2 years I've worked with them (I no longer live in California), they tirelessly served me and answered any and all of my questions in a timely manner and always found a solution that prioritizes my interest. For instance, I had to put my car in storage for 5 months when I was abroad, Steve immeditaely adjusted my insurance to ensure I am only paying the minimal required rate in accordance to California law. When I was making a cross country drive prior to moving to California (I had just signed my lease, and I had no previous California insurnace). His team stayed in touch with me and got me coverage. I had a busted tire in Arizona, and they made sure I had insurnace coverage before I started driving and was covered for the towing service. Basically, you cannot go wrong with them. I truly enjoyed working with them and would definitely use their service again if I were to move back to California."
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Stuart Baker

June 8, 2024

5  out of  5 rating by Stuart Baker
"I can always count on Steve to give me an honest and complete assessment of our Insurance options."
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Rachael Knight

June 6, 2024

5  out of  5 rating by Rachael Knight
"I have had my insurance with Steve Bauer's State Farm office for more than 20 years. Every single interaction over the past two decades has been a joy! What caring, kind, wonderful staff - always a delight to work with! And the two times I had auto claims, they handled the matter so professionally and carefully - it made the entire process simple and easy for me. I highly recommend this team!"
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Cheri Lopatin

June 4, 2024

5  out of  5 rating by Cheri Lopatin
"Yolanda is absolutely wonderful! She is always very helpful, responds quickly, and keeps me updated on what’s going on without prompting. Her customer service is awesome! Thanks so much!"
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Rudell White

May 30, 2024

5  out of  5 rating by Rudell White
"This is to commend Yolanda Allen-Hill on the excellent customer service she afforded me and my husband. Her timely response and due diligence were above par. She truly represents what an Insurance Agency should exemplify. Many thanks!!"
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Andrea Williams

May 30, 2024

5  out of  5 rating by Andrea Williams
"A couple of weeks ago a rock hit my windshield and it spread across sooo fast. I was almost afraid to drive my car. I called State farm to see what I should do in this case. Yolanda was on it! She immediately put a claim in and I swear, it was 2.5 seconds later and the mobile windshield company was calling me to schedule a date and time to come repair it. Yolanda has always taken care of me and my family in time of need. I've been with them for 20 + years and they never disappoint! She's truly good at what she does. She is definitely an asset to the company! Thank you for making this situation as painless as possible! This is why I'll never change my insurance company. 🥰"
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Michelle Thompson

May 29, 2024

5  out of  5 rating by Michelle Thompson
"I enjoy the customer service I receive from the team at State Farm. I have been a client for a few years and they have never missed acknowledging my birthday. They are very responsive and most recently I have worked very closely with Yolanda on additional insurance and she was very pleasant and knowledgeable. Thank you Yolanda for being very responsive and helpful."
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johnfx

May 29, 2024

5  out of  5 rating by johnfx
"The office has always been wonderfully responsive to my needs. I'd recommend them to anyone with any insurance need."
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Jeremy Knight

May 22, 2024

5  out of  5 rating by Jeremy Knight
"Linda in Steve's office helped me submit a CEA Dwelling Retrofit Form, resulting in a refund of $887 on my Earthquake policy. Splendid and super-friendly service!"
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Georjana Barnes

May 20, 2024

5  out of  5 rating by Georjana Barnes
"Steve and everyone in the office are absolutely terrific. They are kind, professional, and always respond promptly when we contact them. We have been with the Steve and Yolonda and the rest of the crew in the office for over 25 years and they have been wonderful since day 1."
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Markate Daly

May 15, 2024

5  out of  5 rating by Markate Daly
"I had a parking lot bumper accident that could not be repaired . So it had to be replaced. This all occurred in only 2 days with no hassled - I was back on the road."
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Rachel Heron

May 14, 2024

5  out of  5 rating by Rachel Heron
"Everyone here is friendly, knowledgeable, and very quick to reply with the answers I need. Highly recommend!"
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Reza Abedi

May 13, 2024

5  out of  5 rating by Reza Abedi
"Insurance either for house or vehicle can get complicated and frustrating until you find a real good one that meets your needs. Steve and his office made my experience with insurance very different from the past. Steve is very responsive, respectful, and reliable agent. I’m so glad that my neighbor introduced Steve to me. It’s been a pleasure working with him. Highly recommended!"
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Michelle Ferrari

May 13, 2024

5  out of  5 rating by Michelle Ferrari
"Steve, Yolanda and Linda are an amazing team! They make me feel like family! Always respond to my questions and needs with prompt and honest advice. I feel really lucky with all that I hear about a variety of experiences to say that I feel looked out for and that I have a solid relationship with my insurance team."
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Arielle Brosgart

May 10, 2024

5  out of  5 rating by Arielle Brosgart
"Linda, Yolanda and Steve are all wonderful people who actually care and know who you are. It been a pleasure being a client and would recommend them to anyone!"
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tim savinar

May 9, 2024

5  out of  5 rating by tim savinar
"I have been with Steve, and his State Farm office, for fifty years, and have always received the most personal, professional, wise insurance information and coverages. Health and automobile and property and liability coverages tailored to my specific needs. Everyone in the office is so courteous and helpful, I actually enjoy my contacts with all of them."
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Steve Tabak

May 7, 2024

5  out of  5 rating by Steve Tabak
"I have been completely satisfied with the caring service I have received from the people in Steve Bauer's State Farm Insurance office for 27 years. They are easy to reach, personable, and take time to listen to your needs. I have used them for both home and auto insurance. They regularly reach out to make sure you feel your policies are keeping up with changing laws and regulations and that your coverage is adequate for current costs."
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Arnold Alforque

May 4, 2024

5  out of  5 rating by Arnold Alforque
"I am client for a couple of years now, and i am very satisfied with them. Linda is always ready to help and very pleasant to talk to. she is awesome!!! thank you Linda for being there and always ready to answer my questions!"
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Christy N

May 2, 2024

5  out of  5 rating by Christy N
"Great service and knowledge. Friendly staff. We have had claims that were handled quickly and efficiently. The claims were paid very quickly as well!"
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Luc Stauffenegger

May 2, 2024

5  out of  5 rating by Luc Stauffenegger
"Always very accommodating, helpful and nice! Appreciative of the great service they provide. 👍👍👍"
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chris bowen

April 30, 2024

5  out of  5 rating by chris bowen
"Excellent service from very knowledgeable and friendly staff who know who I am when I call."