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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

La Tasha Mitchell-Penney

September 29, 2023

5  out of  5 rating by La Tasha Mitchell-Penney
"I just love Yolanda, her customer service is superb! She has been my rep for years. If I need anything, she takes care of it right away and provides me with all the information I need! State Farm works for me and my family!"

Paolo Ricci

September 25, 2023

5  out of  5 rating by Paolo Ricci
"Excellent and timely service! Always responsive and helpful. The best."

Angelina Roloson

September 19, 2023

5  out of  5 rating by Angelina Roloson
"Linda has been awesome and very supportive. She has great energy and very positive. She helped me with all my questions."

Shihua Wu

September 14, 2023

5  out of  5 rating by Shihua Wu
"I've had State Farm forever. Went with these agents ever since we've moved to the area many many years ago. I seem to always get to interface with Yolanda, who is always super nice and helpful. Thank you for taking care of all our insurance needs! :)"

Joan Zirker

September 14, 2023

5  out of  5 rating by Joan Zirker
"Steve and members of his staff respond immediately to questions and requests for service. Although I haven't had occasion to talk with all his employees, I can attest that Yolanda and Linda are knowledgeable, professional and pleasant. Our homeowners' and automobile policies have been with State Farm for many years because we know we can rely on Steve and his team."

sabra daly

September 8, 2023

5  out of  5 rating by sabra daly
"This office, and Steve, have been my insurance agents for 30 years. Always helpful and responsive, and the few times I've needed to use my coverage, they were really "there" for me."

Shan Vicencio

September 1, 2023

5  out of  5 rating by Shan Vicencio
"Steve Bauer and his team are absolutely outstanding on all counts ! professional, courtesy, responsive just to name a few - Highly recommend to new customers - can't beat their service Shan"

Jennifer Cheung

August 29, 2023

5  out of  5 rating by Jennifer Cheung
"Everyone who works in Steve's office is helpful, friendly and knowledgeable - highly recommend this group."

Svenja Brotz

August 22, 2023

5  out of  5 rating by Svenja Brotz
"The staff at Steve Bauer's office is amazing. Extremely efficient and helpful, always professional and super friendly, even if I throw last minute requests for our event work at them. Both, Yolanda, Linda and Jose Luis, are simply the best!"

Robert Lewis

August 17, 2023

5  out of  5 rating by Robert Lewis
"Steve is a friendly, caring agent who goes out of his way to explain policy matters and offer recommendations. We have had our home and auto policies with State Farm for many years, and have no complaints. Our most recent claim for a stolen catalytic converter was handled quickly without any issues. Thank you, Steve!"

Gwen Murphy

August 15, 2023

5  out of  5 rating by Gwen Murphy
"I've been a client of Steve's for decades and one of the reasons I've stayed so long is the caliber of the support I've received from his staff. In particular, Yolanda has been an absolute dream -- she's friendly, exceedingly helpful, and is always there to answer any question I have. Can't recommend Steve & his team highly enough!"

Kevin Yin

August 9, 2023

5  out of  5 rating by Kevin Yin
"Jose Luis is extremely knowledgeable, very helpful and super friendly. He doesn’t upsell you and matches your policy to your needs. They’re also very good at picking up calls and being responsive to questions. Very glad I went with State Farm and this office."

Glo 2 Hines

August 5, 2023

5  out of  5 rating by Glo 2 Hines
"They are awesome. I know I can call Linda for anything and she’ll help me out. I appreciate all the love that they give."

Anita Watkins

July 29, 2023

5  out of  5 rating by Anita Watkins
"Excellent customer service, always in a helpful, friendly, professional manner."

Alejandro Hernandez

July 27, 2023

5  out of  5 rating by Alejandro Hernandez
"I been working with Steve and his amazing team for the past 4 years. They are very professional and friendly. I always received a birthday post card from them, I think that’s very nice and I really appreciate that. Definitely planning to keep my business for a long time with them. Thank You!"

claire allphin

July 21, 2023

5  out of  5 rating by claire allphin
"Everyone in Steve Bauer's office is wonderful. They are kind and helpful beyond anything you can imagine. They took the picture for me, had the patience of Job when I was incredibly upset and advised me about how to do the simplest of things I had to do, all with warmth and cheerfulness!"

Vermont Ave

July 12, 2023

5  out of  5 rating by Vermont Ave
"Great agent, great service, very happy from a long-time customer"

Robert

June 27, 2023

5  out of  5 rating by Robert
"I recently switched to State Farm from AAA. State Farm had better premiums, but the main reason I switched was because I knew from Steve's work in the community that he is extremely honest and very knowledgeable. Steve helped me tailor my coverage to meet my needs and to provide optimal value. Steve's office quickly responds to inquiries, and when we recently had an accident, Steve's office took care of everything. It is great to have an agent that I can totally trust and depend on."

Abraham Gonzalez

June 23, 2023

5  out of  5 rating by Abraham Gonzalez
"I worked with Jose Luis Gray to transfer my insurance from out-of-state. He was attentive and responsive to all my questions. I would recommend him to anyone else in the area needing help on insurance claims and other information."

Alice Barnes

June 22, 2023

5  out of  5 rating by Alice Barnes
"Very responsive and supportive. Would highly recommend this team."

Ben Morris

June 21, 2023

5  out of  5 rating by Ben Morris
"Excellent service and friendly staff. Steve's office (especially Linda) was incredibly helpful and approachable and I look forward to continuing business with them for a long while."

marshall berman

June 21, 2023

5  out of  5 rating by marshall berman
"Yolonda always can find what I can't , and is of great help to me ALWAYS !"

Stephen Sturges

June 8, 2023

5  out of  5 rating by Stephen Sturges
"Yolanda at State Farm has been super helpful!"

Ashok Holla

June 8, 2023

5  out of  5 rating by Ashok Holla
"I worked with Steve Bauer and Linda Nguyen-Cheung for my auto and home owners insurance policy recently. They were fantastic! They were very responsive, nimble and had a wonderful service mindset where they put my needs first and delivered. I strongly recommend reaching out to them if you are in need of insurance products."

Dakota Gruener

May 6, 2023

5  out of  5 rating by Dakota Gruener
"Steve and his team are fantastic. Warm, personal, super responsive to all of my questions and inquiries. Highly recommend!"