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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Amy Phan

November 30, 2023

5  out of  5 rating by Amy Phan
"I recently switched over to State Farm for my auto insurance and had the pleasure of working with Linda. Linda is like the legendary unicorn who worked her magical powers on my request for multiple cars and drivers. Linda went above and beyond to find the most comprehensive and cost-effective coverage options for my needs. She meticulously compared various plans and presented me with detailed breakdowns to ensure I made an informed decision. Her willingness to explore different scenarios and explain the implications of each choice was invaluable. Thanks to Linda (the magical unicorn) who opened up her toolbox of knowledge and flexed her magical prowess, I now have the peace of mind knowing that my multiple cars and drivers are adequately covered under a comprehensive and affordable insurance plan. I am grateful for her awesome and amazing service and highly recommend her to anyone seeking personalized and reliable insurance solutions."

Daniel Kwon

November 29, 2023

5  out of  5 rating by Daniel Kwon
"We have been with Steve and his team for well over a decade. They know our policies and are always helpful whenever issues arise. Even when we moved from the Bay Area to LA, we never considered changing who covered our policies. They are amazingly attentive, super friendly, and always working towards the best solutions for us. We could not recommend them more!"

Juno Thomas

November 28, 2023

5  out of  5 rating by Juno Thomas
"Yolanda Allen, the State Farm Claim Specialist who assisted me with my Auto damage Claim was very knowledgeable and responsive. She made the process very simple and I appreciated her courteous manner."

Neal Davis

November 28, 2023

5  out of  5 rating by Neal Davis
"We've had our insurance needs handled by Steve Bauer and his staff since 2011 and they've always gone the extra mile. They explain the details that I wouldn't even know to ask about and have helped us through some meddlesome situations, making things easy and sensible in the otherwise confusing insurance jungle. Their suggestions have also been thoughtful and sensitive both to our insurance needs and cost concerns.Thanks folks!"

Rosie Cohan

November 28, 2023

5  out of  5 rating by Rosie Cohan
"The staff is stellar!"

Alan Stewart

November 28, 2023

5  out of  5 rating by Alan Stewart
"Steve and his team - Linda, Yolanda and Luis have all been responsive and professional and very straightforward! I feel safe and appropriately insured with them!"

Steve Brewer

November 22, 2023

5  out of  5 rating by Steve Brewer
"Steve and his team deliver the best service. When I call, they answer right away, have my account in front of them, and take care of me very quickly. They consistently exceed my expectations."

Kenji Spencer

November 21, 2023

5  out of  5 rating by Kenji Spencer
"Linda saved me over $200 annually on my homeowner's insurance policy, without me asking her to do so. Outstanding service."

Sanders Delara

November 18, 2023

5  out of  5 rating by Sanders Delara
"Awesome knowledgeable staff. Been working with them for few years now and can’t be happier, finds best rates and easy to contact when needed."

Dave Miller

November 18, 2023

5  out of  5 rating by Dave Miller
"Jose Luis and Linda do a great job in Steve's office. Their service makes it much easier to swallow the cost of insurance. When it comes time for a claim, I have never had a problem with State Farm. They are quick and dependable. And they will provide great help if you need to rent a car until your personal car issue is solved. I hope I never need my home or Liability insurance, but if I do, I'll be grateful for the same high level of service."

Robert Duvall

November 16, 2023

5  out of  5 rating by Robert Duvall
"I was switched here after Cynthia Blumgart’s‘s office was closed. They have always taken great care of me and Jose Luis has been incredibly responsive and friendly with any requests I have. Would highly recommend!"

Caroline Frank Lapidus

November 16, 2023

5  out of  5 rating by Caroline Frank Lapidus
"We were lucky to have an agent with State Farm following up with us and handling our file so diligently! Really personalized service and very much appreciated."

Ali Koohyar

October 25, 2023

5  out of  5 rating by Ali Koohyar
"My experience with Linda has been nothing but positive. She is extremely professional, caring and obvious that she takes pride in her work. Every question gets responded back quickly and very detailed with solutions or options. Thank you for all your help."

Ellie Neifeld

October 24, 2023

5  out of  5 rating by Ellie Neifeld
"Jose Luis was so helpful with auto insurance! Highly recommend."

cristina campbell

October 17, 2023

5  out of  5 rating by cristina campbell
"I have been with Steve Bauer and his team for thirty-some years. They are always helpful and informative, quick to respond to queries. I have especially enjoyed working with Yolanda who seems to always be on top of every question I might have. I feel they give me the best advice and support for my insurance needs. I'm grateful to have such a trustworthy organization and team in my neighborhood."

Nancy Manheim

October 14, 2023

5  out of  5 rating by Nancy Manheim
"Steve Bauer and his staff at State Farm have provided excellent service since the time we purchased our homeowners and auto insurance. The team always responds quickly to my questions. Steve met with me to provide a better insurance package with great savings and improved coverage. I feel like I have a great agent who will be there should the need arise."

Robert Fraser

October 13, 2023

5  out of  5 rating by Robert Fraser
"Friendly, responsive, and fast service from Steve and all the staff, particularly Linda and Yolanda recently!!"

Ryrie Valdez

October 12, 2023

5  out of  5 rating by Ryrie Valdez
"Our families have been clients of Steve for more years than I can remember. Steve has always been quick to respond with a friendly manner and detailed answers to every question. Problems and challenging issues are handled in a timely manner. His staff is equally friendly and accommodating. I highly recommend Steve as your next insurance agent. Thank you Steve and office crew!"

Maria K.

October 5, 2023

5  out of  5 rating by Maria K.
"We have been clients of Steve Bauer for years now--and he and his his staff have always provided us with exceptional service, both for routine matters and occasional urgent issues. We have interacted most often with Yolanda at the office and she is amazing--friendly, knowledgeable, helpful and always ready to assist us with whatever is needed. We highly recommend Steve Bauer and his office!"

Michael Sheehan

October 4, 2023

5  out of  5 rating by Michael Sheehan
"Steve and his State Farm office family always have gone the extra mile when it comes to handling our insurance, and never with a "hard sell." Steve outlines options and the reasons why you may want to make one choice over another. As my family has young drivers and a pool, Steve explained the importance of umbrella insurance, for example, but without scare tactics - only providing the important reasons as to why it would be good for my family's coverage. He and his office have handled a variety of requests and questions, always in a timely manner. Highly recommended!"

Lisa Krieshok

October 3, 2023

5  out of  5 rating by Lisa Krieshok
"Yolanda helps me out with my policy paperwork whenever I need it. She's efficient and friendly--much appreciated!"

Johanna Forman

October 3, 2023

5  out of  5 rating by Johanna Forman
"This office is great. Steve and Yolanda, in particular, are really personable. On occasion, I've had to ask for specific files, information or help. Yolanda is always organized, thorough and responsive. With its team, this office is timely and efficient but, and of equal importance, relates thoughtfully and with kindness to each customer as a valuable individual."

La Tasha Mitchell-Penney

September 29, 2023

5  out of  5 rating by La Tasha Mitchell-Penney
"I just love Yolanda, her customer service is superb! She has been my rep for years. If I need anything, she takes care of it right away and provides me with all the information I need! State Farm works for me and my family!"

Paolo Ricci

September 25, 2023

5  out of  5 rating by Paolo Ricci
"Excellent and timely service! Always responsive and helpful. The best."

Angelina Roloson

September 19, 2023

5  out of  5 rating by Angelina Roloson
"Linda has been awesome and very supportive. She has great energy and very positive. She helped me with all my questions."