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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alexandra Crisafulli

Alexandra Crisafulli

November 15, 2024

5  out of  5
rating by Alexandra Crisafulli
"State Farm with Steve Bauer and Yolanda Hill is an incredibly helpful and efficient company. They have gone out of their way to assist me during a difficult time for me. I would trust them to the ends of the earth!"
We responded:
"Hi Alexandra - Thanks for writing such a nice review. - Steve"
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Mag Tatum

November 15, 2024

5  out of  5
rating by Mag Tatum
"Yolanda Allen-Hill has provided me and my family with great insurance expertise for over two decades!! Ms. Allen-Hill provides quick service & is very trustworthy!! She took care of all my Home & Auto Insurance needs! She earns 5 stars ⭐⭐⭐⭐⭐ for always being knowledgeable about current insurance products, providing in-depth financial analysis of my monthly insurance billing inquires and is extremely detailed, regarding all immediate questions, especially during critical emergency claims. She is always very honest about potential outcomes and works closely with claims specialist and insurance underwriters. Thank you, Yolanda Allen-Hill, for being the BEST, STATE FARM® INSURANCE AGENT for my family! When they say Jack from State Farm is here, I always say Yolanda from State Farm is Always HERE!"
We responded:
"Thank you so much for taking the time to write this review. Yolanda does an amazing job here and am glad she has been taking such good care of you!!!! - Steve"
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Sid Cowles

November 8, 2024

5  out of  5
rating by Sid Cowles
"i've been dealing with steve and yolanda for almost 30 years. i have never had a complaint with the team. claims have aleays been processed quickly and to my satisfaction. i gladly recommend this agency."
We responded:
"Hi Sid Thanks for such a nice review and for being part of our office for so many years. - Steve"
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Thomas Michahelles

November 6, 2024

5  out of  5
rating by Thomas Michahelles
"extremely reliable, very fair, very knowleageable, a delight to work with, thank you!"
We responded:
"Hi Thomas, always good talking to you all these years glad we are taking care of you! Look forward to talking to you in the future. - Steve"
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Jessica Harvill

October 29, 2024

5  out of  5
rating by Jessica Harvill
"Steve and his whole office (Linda and Yolanda!) have been extremely helpful to me in the two years I've been their customer. They have been super responsive to my questions and they helped me navigate a tricky non-renewal. Highly recommend this team."
We responded:
"Hi Jessica - Thanks so much for taking the time to write a review. Keep those questions coming. Hope you are doing great ! ! ! - Steve"
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Richelle Scales

October 25, 2024

5  out of  5
rating by Richelle Scales
"Linda was so helpful and provided awesome options for coverage, and was able to address all of my questions. She really put me at ease in opening a new policy. Thank you, State Farm!"
We responded:
"Hi Richelle - Glad Linda is taking good care of you. Thanks for taking the time to write this review. Let us know if we can help you with anything anytime. - Steve"
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Cooper Kallevig

October 21, 2024

5  out of  5
rating by Cooper Kallevig
"Yolanda went above and beyond Helping us with a difficult hit-and-run case. As well as another not at fault accident. All within six months!! Crazy. But it’s all sorted now and we have the car back. Thank you for your excellent customer service Yolanda.!!!"
We responded:
"Hi Cooper - Glad Yolanda is taking good care of you, sorry all that has been going on. Thanks for taking the time to write this review. - Steve"
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Brooks Boyd

October 15, 2024

5  out of  5
rating by Brooks Boyd
"Yolanda stuck with me in a documentation negotiation with a lender. She was patient and helpful and supportive. The best!"
We responded:
"Glad Yolanda is taking care of you. Thanks so much for this review. - Steve"
Profile photo of Deanna Ewers

Deanna Ewers

October 10, 2024

5  out of  5
rating by Deanna Ewers
"I really love the speed at which this office responds. I also really appreciate that they are friendly, super communicative and truly helpful. Thanks!"
We responded:
"Hi Deanna - Thanks for writing this review. Always great to hear from you. - Steve"
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Whitney Mathews

October 2, 2024

5  out of  5
rating by Whitney Mathews
"Steve and Yolanda are very helpful, and always respond extremely quickly with any questions I have or extra requests. 5/5 stars, thank you!"
We responded:
"Hi Whitney - Thanks so much for taking the time to write this review and for being part of our office. - Steve"
Profile photo of Dorian Balch

Dorian Balch

October 2, 2024

5  out of  5
rating by Dorian Balch
"I’ve been with this office for more than 20 years, and Yolanda has been amazing to work with that entire time. New vehicles, dealing with accidents, getting me paperwork on short notice because I’m too disorganized- she’s been a huge help with all of it. Can’t recommend highly enough."
We responded:
"Hi Dorian - Thanks for such a nice review. Yolanda does a great job helping people. Let us know if you ever need anything. - Steve"
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Asti Davis

September 27, 2024

1  out of  5
rating by Asti Davis
"-1 star.. this company is a joke. My wheels/tires were stolen... COST $2,485 TO REPLACE STATE FARM IS PAYING $368 OF THAT! SO I HAVE TO COME OUT OF POCKET $2,117 AND PAY MY monthly BILL FOR THEM TO COVER ME??? WHAT A JOKE GO WITH TRIPLE A OR ANYONE ELSE!"
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Scott Straus

September 24, 2024

5  out of  5
rating by Scott Straus
"Yolanda is outstanding: efficient, helpful, knowledgeable, and empathic."
We responded:
"Hi Scott - Glad Yolanda is taking good care of you. Thanks for the review. - Steve"
Profile photo of Yvonne Vandenberg

Yvonne Vandenberg

September 24, 2024

5  out of  5
rating by Yvonne Vandenberg
"Yolanda Allen-Hill went above and beyond with my State Farm insurance letter request, thank you Yolanda!!"
We responded:
"Hi Yvonne - Thanks for taking the time to write this review. - Steve"
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dansneet

September 10, 2024

5  out of  5
rating by dansneet
"Amazing service! I've been with Steve and his team for almost 30 years. Yolanda Allen-Hill has got to be one of the most helpful, kind, and patient agents out there. Never overselling services, just great, honest service and wonderful guidance. Any time I've ever called the office, someone is always there to pick up and happy to help. Such a terrific agency."
We responded:
"Thank you so much for such a kind review. Thank you for being part of our office for so many years. - Steve"
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Terez Shelby

September 6, 2024

5  out of  5
rating by Terez Shelby
"Excellent Service, feels like I am supported by Family! Steve's Team is nothing short of amazing. Solid Communication is the basis for any Great relationship, and I am never confused about rates, processes, etc. I am quite comfortable here, I think I'll stay :)"
We responded:
"Hi Terez - That is the nicest review, thanks so much. Glad everyone at our office is taking excellent care of you. Look forward to the next time you contact us. - Steve"
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Sheryl Bomberry

September 1, 2024

5  out of  5
rating by Sheryl Bomberry
"We were customers of Steve's from the start. He has always had great office staff and that is the key to good customer service."
We responded:
"Hi Sheryl - Thanks for taking the time to write a review. And thanks for being part of our office since the beginning!!!! - Steve"
Profile photo of Joyce Hill

Joyce Hill

August 27, 2024

5  out of  5
rating by Joyce Hill
"I have to give 5 stars to Steve and his staff. They run the most helpful insurance office I’ve ever been exposed to. I’ve been with them many years; it’s been close to 20 years. They are never bothered when I’m asking for services requested by other companies. When I had my business I needed to keep going back to them for the COI, because the owners couldn’t get it together enough to provide the correct info to ask for. Steve never let on that I was bothering him. He seemed to understand the unspoken. He took care of the problem like a champ. That’s why I stay."
We responded:
"Hi Joyce - thanks for such a nice review. You have never been a bother, always good to hear from you. Thanks for being a part of our office for so many years. - Steve"
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Valerie H

August 26, 2024

5  out of  5
rating by Valerie H
"Steve & his team are great - always super responsive whenever I have questions (which seems to be often!). Today I called with some very specific questions for a friend who lives in a condo and Yolanda was really great about taking the time to help me understand what coverage was needed and what was probably not necessary. She even went so far as to give me a real-life example from one of her family members, which was incredibly helpful and appreciated."
We responded:
"Hi Valerie - Thanks for such a nice review. Questions are always welcome!!! - Steve"
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Christine Doughty

August 14, 2024

5  out of  5
rating by Christine Doughty
"Very helpful and friendly folks. When I was traveling and did not pick up my mail for a few weeks, they emailed to warn me that my policy was close to lapsing. Whew! That was MUCH appreciated."
We responded:
"Hi Christine - Thank you so much for taking the time to write this review. If we can ever help you out with anything let us know anytime. - Steve"
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Alain McLaughlin

August 13, 2024

5  out of  5
rating by Alain McLaughlin
"Insurance is expensive these days - whoa! I have a bunch of policies with State Farm through Steve Bauer and despite the cost I'm glad I'm covered. Yolanda, Steve and especially Jose Luis are especially helpful. He's quick to update my list of insured equipment and to issue Certificates of Liability Insurance for venues I work with. I'm very glad to have their team working with me."
We responded:
"Hi Alain - Thanks for the kind review. Hope you are doing great and glad Jose Luis is taking good care of you. - Steve"
Profile photo of Brad R Ringeisen

Brad R Ringeisen

August 6, 2024

5  out of  5
rating by Brad R Ringeisen
"Steve and his team (Yolanda, Linda) have done an amazing job to provide car and home insurance to our family. I HIGHLY recommend their office!!"
We responded:
"Thanks for the review. Welcome to the area."
Profile photo of Serena Chen

Serena Chen

August 2, 2024

5  out of  5
rating by Serena Chen
"Yolanda Allen-Hill has been my agent for ... it might be 20 years now! Through all the ups and downs in life that necessitated insurance-related changes, Yolanda has provided me with terrific service and guidance. I am grateful for having had such a reliable, competent, and kind insurance agent. She is one of the main reasons I stick with State Farm."
We responded:
"Hi Serena - Thanks for such a nice review - Yolanda does an amazing job!!! Wow 20 years!!! Thanks. - Steve"
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Jarrett Topel

August 2, 2024

5  out of  5
rating by Jarrett Topel
"My whole family has been with Steve Bauer and his team for over 30 years. Always terrific service. No a big fan of insurance in general (who is?), but these guys are the best."
We responded:
"Hi Jarrett - First thanks for being part of our office for so many years. Thanks also for such a nice review. - Steve"
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Kwokfan Fan

July 30, 2024

5  out of  5
rating by Kwokfan Fan
"My friend recommended State Farm in Berkeley when I was comparing auto insurance.Yolanda was quick to help and patiently explained the itemized coverages in a new family plan to include my college aged son.She offered a lower quote than my current insurance which I have had since 2006."
We responded:
"Hi Kwokfan - Thanks for contacting our office for insurance and thanks for writing such a nice review. Glad Yolanda helped you get the coverage you were looking for and able to do it at a lower cost. Let us know if we can help you with anything in the future. - Steve"